Terms & Conditions

COEUR Terms & Conditions
Effective: September 2026

Welcome to COEUR. These Terms & Conditions apply to purchases, reservations, memberships, workshops, classes, private sessions, and other services offered by Coeur LLC (“COEUR,” “we,” “us,” or “our”).

By purchasing or booking a COEUR service, you agree to these Terms & Conditions and any applicable cancellation or studio policies.

Bookings & Purchases

All classes, workshops, memberships, packages, private sessions, and other services are subject to availability.

Prices and offerings may change from time to time. Any changes will not affect services already purchased unless otherwise communicated and agreed upon.

You are responsible for providing accurate contact and payment information when creating an account, registering, or making a purchase.

Workshops & Programs

Registration for a multi-session workshop or program reserves your place for the full program unless otherwise stated.

COEUR Reformer Fundamentals is a five-week program consisting of 10 scheduled sessions. Registration is for the full series rather than individual sessions.

Because our groups are intentionally small, availability is limited and your registration reserves a space that may otherwise have been offered to another participant.

Please review our separate Cancellation Policy for cancellation, refund, missed-session, and make-up policiesClasses, Memberships & Packages

Memberships, class packages, booking windows, expiration dates, late-cancellation policies, no-show policies, and other conditions applicable to regular studio classes will be displayed at the time of purchase or within your CŒUR account.

Memberships and packages are for the registered client and may not be transferred or shared unless CŒUR expressly allows it.

Schedule & Instructor Changes

We may occasionally need to change an instructor, class time, program schedule, or other details due to circumstances beyond our reasonable control. We will provide as much notice as reasonably possible.

If COEUR cancels a service, we will provide an appropriate credit, make-up option, rescheduling option, or refund depending on the circumstances.

Participation

Pilates and other COEUR offerings involve physical activity. You are responsible for deciding whether participation is appropriate for you and for communicating relevant injuries, limitations, pregnancy, or other considerations to your instructor when appropriate.

Participation may require completion of a separate liability waiver, informed consent, and/or intake form before your first session.

COEUR instructors may offer modifications or suggest that a participant discontinue an exercise when appropriate for safety.

Personal Belongings

Please keep personal belongings with you or in designated areas. COEUR is not responsible for lost, stolen, or damaged personal property except where responsibility cannot legally be excluded.

Studio Conduct

We want COEUR to be a welcoming and respectful environment. We reserve the right to refuse or discontinue service in cases of unsafe, threatening, discriminatory, harassing, or seriously disruptive behavior.

Intellectual Property

COEUR's name, branding, photographs, written materials, class materials, workshop materials, and other original content may not be reproduced or used commercially without permission.

1. Program Description
By opting in, you agree to receive recurring automated text messages from Coeur ("we," "us," "our") at the mobile number you provided. Messages may include appointment reminders, order updates, account alerts, promotional offers, customer support follow-ups, etc. Consent to receive these messages is not a condition of any purchase.

2. Message Frequency
You may receive up to 7 messages per week. Message frequency may vary depending on your activity and interactions with us.

3. Message and Data Rates
Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Please contact your wireless carrier for details about your messaging plan.

4. How to Opt Out and Get Help
You can unsubscribe the SMS service at any time by replying STOP to any message we send you. After you send STOP, you will receive a one-time confirmation message, and no further messages will be sent. If you want to rejoin, you can sign up again using the original opt-in method or reply START. For help or more information at any time, reply HELP to any of our messages. You can also contact our support team directly at hello@wearecoeur.com.

5. Carrier Liability Disclaimer
Carriers are not liable for any delayed or undelivered messages.

Privacy

Information you provide to us is handled according to our Privacy Policy.

Changes to These Terms

We may update these Terms & Conditions periodically. The version posted on our website at the time of your purchase or use will apply as permitted by law.

Contact

Questions about these terms can be sent to:

COEUR / Coeur LLC
1905 N 45th St
Seattle, WA 98103
info@wearecoeur.com